Shop Info

Postage

All items purchased through our shop are posted by the artist from wherever they’re based around the world. This saves on transport and storage costs, as well as air miles, making it better for the panet. We also like the personal connection it creates between you and the artist.

Every available item lists the location of the artist who created it, along with the postage and packaging charges. When placing your order, simply select the appropriate postage option from the dropdown list and the item price including postage will update accordingly.

If you’re purchasing multiple items from the same artist, the actual postage costs are often less that what you initially pay. When an artist posts your order they notify us of the cost and any tracking information (if tracking was selected). If the actual postage costs are less than what you paid, we’ll issue a refund to your original payment method for the difference and let you know by email.

That’s just one of the many great things about dealing with an indie business - we care!

 

Returns

We have no fixed returns policy as one set of rules for every situation doesn’t fit with our ethics. Instead, if there’s something wrong when you receive your order, please let us know immediately so we can work with you and the artist to resolve any issues.

 

Your Privacy

Our Privacy Policy can be summed up in four words, we value your privacy. However, please read our Privacy Policy fully to understand the data we collect and how we use it.

 

Wholesale

Please contact us (details below) for wholesale enquiries.

 

Need Help?

Need some help or more information before shopping with us? Simply complete our contact form, or email us directly on hello@thatotherspace.com. In most cases you should receive a response from us within 12 hours.